Star Batteries general information and shipping policy
Shipping and
General Information:
Click
Here for Shipping Info
Our
secure automated order page will accept for payment
valid
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VISA
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MasterCard
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American
Express
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Discover
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PayPal
WARNING:
CREDIT CARD FRAUD WILL BE PROSECUTED!
Star
Batteries Customer Privacy Promise:
- Our promise to our customers
is to keep your personal order information secure and private.
- Our order pages are secure and
your credit card information is encrypted for added security.
- We do not sell or share
customer data so you will not receive
any outside telephone or Email
solicitation as a result of your order.
We hope you enjoy your
internet shopping experience with Star Batteries!
Contact us at:
EMail:
Mailing Address:
- Star Batteries
- 155 Pinehurst Drive
- Cranberry Twp. PA 16066-2835
*To keep our prices low we do not currently
staff a customer service or ordering phone line...sorry for the inconvenience
service@starbatteries.com
SHIPPING POLICY
Note: International and overnight Express
shipping are currently not available.
SHIPPING POLICY
All shipping is via FedEx Ground and is
available to the USA and Canada
FOR ORDERS SHIPPED WITHIN THE
U.S.A.
Shipping is via FedEx Ground
FedEx Ground Delivery averages 2-5 business days
when shipped.
Rates are calculated from FedEx rate
tables and are based on zone and package weight
Sales Tax:
Current regulations allow us to ship TAX FREE to all locations except
Pennsylvania.
(Sorry we must collect a 6% sales tax from PA residents since our business is physically
located in the state.)
PayPal:
We now accept PayPal
payments integrated directly from our order page. Select the PayPal
icon from the payment method section and follow the instructions to authorize a PayPal
transfer. PayPal payments can also be
made to us using sales@starbatteries.com
as our merchant ID.
RETURN POLICY
All products carry a minimum one year manufacturers
warranty against manufacturing and quality defects. All orders are also backed by a 30-day money back
customer satisfaction guarantee from Star Batteries. This is mainly to reassure you as
the buyer that you will be receiving top quality products and to assure correct
compatibility and performance satisfaction. Please notify us via email at service@starbatteries.com
to return an order and whether you would prefer an exchange or refund. We will
obtain an RMA authorization number and will provide return instructions via
reply email. Returns eligible for a refund will receive a full refund of the
purchase price less shipping charges.
If any products are defective, please contact us
ASAP at service@starbatteries.com
with the nature of the problem.
Email us
at service@starbatteries.com
for technical help or assistance with manufacturer warranty replacements.
RECENT CUSTOMER RATINGS:
"TOP
SERVICE"
| 184
Excellent |
77
Good |
2
OK |
1
Awful |
|
The Top Service Star next to a
store's name is a sign of superlative quality.
It means that the store is
participating in our Customer Rating Program, and that customers who have
ordered from that store have given it the highest ratings.
Nearly all Yahoo! stores have
good customer satisfaction ratings, but those with a star are the best of the
best, with at least 95% positive ratings.
CUSTOMER COMMENTS
"I am very
impressed with the service provided by Star Batteries. They promptly
acknowledged my order with all the delivery information that I needed. The order
was very well packed and was received in excellent condition in a very timely
manner. When I need further products of this type, I will certainly utilize
their services again".
"Product
arrived on time and as expected. No surprises. Excellent experience. Would buy
from them again no question."
"I received
my batteries in very little time. They had great pricing, and they are the best
batteries I have ever bought. These people live up to the hype. I will only buy
batteries from them for the rest of my days."
"GREAT, got
exactly what I purchased quickly and with no problems."
"Web site was
very easy to use. Description of items offered for sale was very good. Shipping
was just as indicated. Star will be my first consideration when buying batteries
in the future."
"Super fast
and accurate. I will definitely do business with them again soon."
"Great info
on web site. Helped me learn about latest battery technology."
"My order
arrived on time, and the product is great. My NiMH batteries that I ordered are
1/4 the price I saw at the mall."
"Sales person
answered my emails very soon. Service and relevance is very good. On time
shipping and delivery. Very satisfied to shop with Star Batteries."
"They have
good prices. Delivery was fast. I got exactly what I wanted."