Star Batteries general information and shipping policy

Shipping and General Information: Click Here for Shipping Info

Our secure automated order page will accept for payment valid

  • VISA

  • MasterCard

  • American Express

  • Discover

  • PayPal

WARNING: CREDIT CARD FRAUD WILL BE PROSECUTED!

  • PayPal (send payment to: sales@starbatteries.com) 

Star Batteries Customer Privacy Promise:

  • Our promise to our customers is to keep your personal order information secure and private.
  • Our order pages are secure and your credit card information is encrypted for added security.
  • We do not sell or share customer data so you will not receive any outside telephone or Email solicitation as a result of your order.

We hope you enjoy your internet shopping experience with Star Batteries!

Contact us at: 

EMail:

Mailing Address:

  • Star Batteries
  • 155 Pinehurst Drive
  • Cranberry Twp. PA  16066-2835

*To keep our prices low we do not currently staff a customer service or ordering phone line...sorry for the inconvenience



service@starbatteries.com

SHIPPING POLICY

Note: International and overnight Express shipping are currently not available.

SHIPPING POLICY   

All shipping is via FedEx Ground and is available to the USA and Canada

FOR ORDERS SHIPPED WITHIN THE U.S.A.

Shipping is via FedEx Ground  

FedEx Ground Delivery averages 2-4 business days when shipped.

Rates are calculated from FedEx rate tables and are based on zone and package weight 

FOR ORDERS SHIPPED TO CANADA

Shipping is via FedEx Ground 

Rates are calculated from FedEx rate tables and are based on zone and package weight. *Customer will be responsible for all aditional International shipping fess including duties and tariffs.

Sales Tax: 

Current regulations allow us to ship TAX FREE to all locations except Pennsylvania. 
(Sorry we must collect a 6% sales tax from PA residents since our business is physically located in the state.)

PayPal:

We now accept PayPal payments integrated directly from our order page. Select the PayPal icon from the payment method section and follow the instructions to authorize a PayPal transfer. PayPal payments can also be made to us using sales@starbatteries.com as our merchant ID.

RETURN POLICY

All products carry a minimum one year manufacturers warranty against manufacturing and quality defects. All orders are also backed by a 30-day money back customer satisfaction guarantee from Star Batteries. This is mainly to reassure you as the buyer that you will be receiving top quality products and to assure correct compatibility and performance satisfaction. Please notify us via email at service@starbatteries.com to return an order and whether you would prefer an exchange or refund. We will obtain an RMA authorization number and will provide return instructions via reply email. Returns eligible for a refund will receive a full refund of the purchase price less shipping charges. 

If any products are defective, please contact us ASAP at service@starbatteries.com with the nature of the problem.

Email us at service@starbatteries.com for technical help or assistance with manufacturer warranty replacements. 

RECENT CUSTOMER RATINGS:  "TOP SERVICE"

184 Excellent 77 Good 2 OK 1 Awful
The Top Service Star next to a store's name is a sign of superlative quality.

It means that the store is participating in our Customer Rating Program, and that customers who have ordered from that store have given it the highest ratings.

Nearly all Yahoo! stores have good customer satisfaction ratings, but those with a star are the best of the best, with at least 95% positive ratings.

CUSTOMER COMMENTS

"I am very impressed with the service provided by Star Batteries. They promptly acknowledged my order with all the delivery information that I needed. The order was very well packed and was received in excellent condition in a very timely manner. When I need further products of this type, I will certainly utilize their services again".

"Product arrived on time and as expected. No surprises. Excellent experience. Would buy from them again no question."

"I received my batteries in very little time. They had great pricing, and they are the best batteries I have ever bought. These people live up to the hype. I will only buy batteries from them for the rest of my days."

"GREAT, got exactly what I purchased quickly and with no problems."

"Web site was very easy to use. Description of items offered for sale was very good. Shipping was just as indicated. Star will be my first consideration when buying batteries in the future."

"Super fast and accurate. I will definitely do business with them again soon."

"Great info on web site. Helped me learn about latest battery technology."

"My order arrived on time, and the product is great. My NiMH batteries that I ordered are 1/4 the price I saw at the mall."

"Sales person answered my emails very soon. Service and relevance is very good. On time shipping and delivery. Very satisfied to shop with Star Batteries."

"They have good prices. Delivery was fast. I got exactly what I wanted."