Star Batteries general information and shipping policy
Shipping and
General Information:
Click
Here for Shipping Info
Our
secure automated order page will accept for payment
valid
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VISA
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MasterCard
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American
Express
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Discover
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PayPal
WARNING:
CREDIT CARD FRAUD WILL BE PROSECUTED!
Star
Batteries Customer Privacy Promise:
- Our promise to our customers
is to keep your personal order information secure and private.
- Our order pages are secure and
your credit card information is encrypted for added security.
- We do not sell or share
customer data so you will not receive
any outside telephone or Email
solicitation as a result of your order.
We hope you enjoy your
internet shopping experience with Star Batteries!
Contact us at:
EMail:
Mailing Address:
- Star Batteries
- 155 Pinehurst Drive
- Cranberry Twp. PA 16066-2835
*To keep our prices low we do not currently
staff a customer service or ordering phone line...sorry for the inconvenience
service@starbatteries.com
SHIPPING POLICY
NOTE: International and overnight Express
shipping are currently not available.
SHIPPING POLICY
Select your shipping option from the 3 choices on
our order confirmation page.
FOR ORDERS SHIPPED WITHIN THE
U.S.A.
Preferred Shipping is via USPS (US Postal Service) Priority
Air Mail
Priority Mail Delivery averages 2-4 business days
when shipped.
Shipping and Handling charge is $5.90 for
Priority Mail
Economy shipping is via First Class Mail
First Class Mail averages 4 to 6 days. Allow 10 days for
delivery.
Shipping and Handling charge is $3.50 for
First Class Mail (up to 1 lb. and $5.90 over 1 lb.)
Note:
First Class mail orders over 1 lb. ship via the Priority mail rates and terms
above.
Overnight Shipping is via USPS Express
Mail
Express mail delivery is next business day
delivery to most areas. We will expedite Express mail shipments and usually
ship next business day to allow most deliveries within 2-3 days total. Express
Mail rates apply to U.S. domestic shipments only.
Shipping and Handling charge is $19.95 for
Express Mail
Sales Tax:
Current regulations allow us to ship TAX FREE to all locations except
Pennsylvania.
(Sorry we must collect a 6% sales tax from PA residents since our business is physically
located in the state.)
PayPal:
We now accept PayPal
payments integrated directly from our order page. Select the PayPal
icon from the payment method section and follow the instructions to authorize a PayPal
transfer. PayPal payments can also be
made to us using sales@starbatteries.com
as our merchant ID.
RETURN POLICY
All orders are backed by a 30-day money back
guarantee and a manufacturer's warranty. This is mainly to reassure you as
the buyer that you will be receiving top quality products. If you don't
like it, we will gladly take it back no questions asked.
If any products are defective, please contact us
ASAP at service@starbatteries.com
with the nature of the problem.
Return items for a full refund
(less shipping charges) within 30 days to the address below.
Email us
at service@starbatteries.com
for technical help or assistance with warranty replacements.
Star Batteries/Rapid Refund
155 Pinehurst Dr.
Cranberry Twp. PA. 16066-2835
CUSTOMER COMMENTS
"I am very
impressed with the service provided by Star Batteries. They promptly
acknowledged my order with all the delivery information that I needed. The order
was very well packed and was received in excellent condition in a very timely
manner. When I need further products of this type, I will certainly utilize
their services again".
"Product
arrived on time and as expected. No surprises. Excellent experience. Would buy
from them again no question."
"I received
my batteries in very little time. They had great pricing, and they are the best
batteries I have ever bought. These people live up to the hype. I will only buy
batteries from them for the rest of my days."
"GREAT, got
exactly what I purchased quickly and with no problems."
"Web site was
very easy to use. Description of items offered for sale was very good. Shipping
was just as indicated. Star will be my first consideration when buying batteries
in the future."
"Super fast
and accurate. I will definitely do business with them again soon."
"Great info
on web site. Helped me learn about latest battery technology."
"My order
arrived on time, and the product is great. My NiMH batteries that I ordered are
1/4 the price I saw at the mall."
"Sales person
answered my emails very soon. Service and relevance is very good. On time
shipping and delivery. Very satisfied to shop with Star Batteries."
"They have
good prices. Delivery was fast. I got exactly what I wanted."